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Privacy Policy

1.Welcome to Privacy Policy

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by our team

    Changes to this privacy notice

    We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website.

    The Team and our Data Protection Officer

    We’re the TEAM. We are a data controller of your personal data. If you have a product or service with us, the TEAM and company or companies which provide that product or service is the data controller and they are named in your product or service terms and conditions (usually at the start). We are Trust for Road Safety and the Environment.

    2. What kinds of personal information about you do we process?

    Personal information that we’ll process in connection with all of our products and services, if relevant, includes:

    • Personal and contact details, such as username, full name, address, contact details and contact details history
    • Your nationality, if needed for the product or service
    • Products and services you hold with us, as well as have been interested in and have held and the associated payment methods used
    • Tax information, if relevant (for example, for savings accounts)

    3. What is the source of your personal information?

    We’ll collect personal information from the following general sources:

    • From you directly, and any information from website form.

    4. What do we use your personal data for?

    We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:

    • Assessing an application for a product or service, including considering whether or not to offer you the product or service, the price, the risk of doing so, availability of payment method and the terms
    • Managing the product or service you have with us
    • For tax information

    5. What are the legal grounds for our processing of your personal information (including when we share it with others)?

    We rely on the following legal bases to use your personal data:

    1. Where it is needed to provide you with our products or services, such as:
    2. a) Assessing an application for a product or service you hold with us, including consider whether or not to offer you the product, the price, the payment methods available and the conditions to attach
      b) Managing products and services you hold with us, or an application for one
      c) Updating your records, tracing your whereabouts to contact you about your account and doing this for recovering debt (where appropriate)
      d) Sharing your personal information with business partners and services providers when you apply for a product to help manage your product
      e) All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts, illustrations, requests for transfers of equity, setting up/changing/removing guarantors
      f) For some of our profiling and other automated decision making to decide whether to offer you a product and/or service, particular payment method and the price or terms of this

    6. When do we share your personal information with other organisations?

    We not share your information /data to other organitations

    7. How and when can you withdraw your consent?

    Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.


    8. Is your personal information transferred outside the UK or the EEA?

    We’re based in the Indonesia , We not share Information to Other Country if Not Urgent.

    9. How do we share your information with credit reference agencies?

    We not share your information /data to Agencies

    10. How do we share your information with Fraud Prevention Agencies?

    We not share your information /data to Agencies

    11. What should you do if your personal information changes?

    You should tell us so that we can update our records using the details in the Contact Us section of our website or changes from member area. We’ll then update your records if we can.

    12. Do you have to provide your personal information to us?

    We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear. If you need Invoice, Personal information data is Required to Insert in Your Profile.

    13. Do we do any monitoring involving processing of your personal information?

    In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.

    We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.

    14. What about other automated decision making?

    We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, to determine the risk of doing so, the price we will offer.

    15. For how long is your personal information retained by us?

    Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

    • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
    • For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
    • Retention periods in line with legal and regulatory requirements or guidance.

    16. What are your rights under data protection laws?

    Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from September 2019.

    • The right to be informed about the processing of your personal information
    • The right to have your personal information corrected if it is inaccurate and to haveincomplete personal information completed
    • The right to object to processing of your personal information
    • The right to restrict processing of your personal information
    • The right to have your personal information erased (the “right to be forgotten”)
    • The right to request access to your personal information and to obtain information about how we process it
    • The right to move, copy or transfer your personal information (“data portability”)
    • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you

    17. Your right to object

    You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to the Contact Us section of our website to exercise these rights.

    18. What are your marketing preferences and what do they mean?

    We may use your home address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences.

    You can opt out of any email or text marketing by following the unsubscribe links. If you receive a marketing call from us, you can ask the person who called you to opt you out.

    Contact Us

    If you have any questions about this privacy notice, Please contact us